Frequently Asked Questions

Quick answers to the questions our customers ask most often.

Help & FAQs

Browse our FAQs for helpful info on ordering, bulk sales and shipping.

What Types of Socks Do You Sell?

We offer multipack socks for everyday wear, performance and sports socks for active use, and formal or seasonal styles for different occasions. Product pages list the available sizes, colours, materials and pack quantities.

Check the size information on the individual product page before ordering. If a product offers several sizes, select the option that best matches your usual shoe size. Please review your selection before adding the item to your basket.

Choose your preferred products, select the available options and add them to your basket. Proceed to checkout to enter your delivery details and review your order total. Check that all information is correct before completing your purchase.

Available payment methods are displayed during checkout. The options shown may depend on your device, browser or payment eligibility. Please check the available methods before placing your order.

We offer free standard delivery on eligible orders. Orders are processed before dispatch, and delivery times may vary depending on product availability and the delivery service. Please check the Express Shipping Policy for current processing and delivery details. Tracking information will be provided when available.

Eligible items may be returned or exchanged in accordance with our Return and Exchange Policy. Please review the applicable conditions and contact us before sending an item back. Your request will be reviewed based on the order details and the reason for the return or exchange.

Once your return is approved and the returned item or required return evidence has been received, your refund will be handled in line with our Return and Exchange Policy and applicable consumer law. After the refund is issued, the time it takes to appear in your account depends on your payment provider or financial institution.

For questions about an order, delivery, product details or a return request, email noreply@peerlessglobe.com with your order number and a clear description of the issue. Please use an email address you can access so we can respond to your enquiry.